Cancellation policy for the Lightkeepers weekends
All refunds are subject to an administration fee.
More than 60 days before an event
For cancellations made more than 60 days before the weekend start date, we will refund your payment minus a £25 admin fee.
60 days or less before an event
For any cancellations made 60 days or less before the start date of the weekend, we can only refund your payment if your place is filled. These cancellations will be subject to a £50 admin fee.
For instrumentalists we may only be able to accept a replacement participant who plays the same instrument as you. This will depend on your instrument, and the balance of instruments played by other people already registered for the weekend.
For singers we may only be able to accept a replacement participant who can sing in the same section as you. This will depend on your voice, and the balance of voices already registered for the weekend.
If you find you are unable to take up your place please let us know as soon as possible. If you know of someone who would like to take your place, please just let us know their name, and ask them to contact us using our website contact form.